AGB

Effective Date: June 13, 2026

1. General

Welcome to Onkilla. These Terms of Service govern your use of our website and the purchase of products offered through our online store. By placing an order, you agree to these Terms.

2. Company Information

Company Name: Onkilla

Address:
Onkilla
Hauptstraße 1
19374 Friedrichsruhe
Germany

Phone: +49 179 4386232

Email: support@onkilla.com

3. Products

We strive to ensure that all product descriptions, images, and prices are accurate. However, minor differences in color or appearance may occur depending on your device or manufacturing variations.

We reserve the right to modify or discontinue products at any time without prior notice.

4. Orders

By placing an order, you confirm that all information provided is accurate and complete.

We reserve the right to refuse or cancel any order in cases including, but not limited to:

• Suspected fraud
• Pricing or technical errors
• Product unavailability
• Violation of these Terms

If an order is canceled after payment, the customer will receive a full refund.

5. Pricing and Payment

All prices displayed on our website are shown in the applicable currency and include any taxes where required by law unless otherwise stated.

Payment must be completed before the order is processed and shipped.

6. Shipping

Shipping Cost

Free Standard Shipping on all orders.

Delivery Time

Estimated delivery time is 5–8 business days after the order has been processed.

Delivery times are estimates and may vary due to carrier delays, customs procedures, holidays, or circumstances beyond our control.

7. Order Tracking

When available, customers will receive shipping confirmation and tracking information via email after the order has been dispatched.

8. Returns and Refunds

Customers who wish to return a product should contact us at:

Email: support@onkilla.com

Returned items should be unused and in their original condition unless otherwise required by applicable consumer protection laws.

Approved refunds will be issued using the original payment method.

9. Limitation of Liability

To the maximum extent permitted by law, Onkilla shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

10. Intellectual Property

All content on this website, including text, images, logos, graphics, and design elements, is the property of Onkilla or its licensors and may not be copied or reproduced without permission.

11. Privacy

Personal information is handled in accordance with our Privacy Policy and applicable data protection laws.

12. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes become effective upon publication on this website.

13. Contact

For any questions regarding these Terms, please contact:

Onkilla

Hauptstraße 1
19374 Friedrichsruhe
Germany

Phone: +49 179 4386232

Email: support@onkilla.com